Contact Local AI Master
Get expert help with local AI setup, troubleshooting, or custom solutions. Professional response guaranteed within 24 hours from our team with 77,000+ dataset experience.
Send Us a Message
Different Ways to Get Help
Technical Support
Get help with installation issues, model configuration, performance optimization, and troubleshooting errors. Our team has experience with local chatbot deployment and can help with common AI troubleshooting scenarios.
Response: Within 12-24 hours
Course & Tutorial Support
Questions about our tutorials and guides? Need clarification on concepts or step-by-step instructions? We provide comprehensive support for all educational content, from dataset creation to advanced model training.
Response: Within 24 hours
Consultation Services
Looking for custom AI solutions, enterprise deployment strategies, or team training? We offer professional consulting for businesses wanting to implement privacy-focused AI and achieve AI independence. Discuss your specific use case and get expert recommendations.
Response: Within 24-48 hours
Response Time Expectations
Standard Support
- General inquiries: 24 hours during business days (Monday-Friday)
- Technical support: 12-24 hours for most issues
- Course questions: 24 hours with detailed explanations
- Partnership inquiries: 24-48 hours for thorough evaluation
Priority Support
- Critical issues: Under 12 hours for system-breaking problems
- Enterprise clients: Dedicated support with faster response times
- Community contributors: Expedited handling for active members
- Weekend emergencies: We monitor for urgent technical issues
Note: Our response times are based on Eastern Time (ET) business hours. Messages received outside business hours will be addressed on the next business day. For time-sensitive issues, please mark your email subject with "URGENT" to ensure faster routing.
What to Include in Your Support Request
To help us provide the most accurate and helpful response, please include the following information when contacting us. The more details you provide, the faster we can solve your issue!
For Technical Issues
- 1.Operating system: Windows, Mac, or Linux (with version)
- 2.Hardware specs: GPU model, RAM, CPU (helps with GPU recommendations)
- 3.AI model: Which model you're trying to run (e.g., Llama 3.1, Mistral 7B)
- 4.Error messages: Complete error text or screenshots
- 5.Steps taken: What you've already tried to fix the issue
- 6.Installation method: Which tutorial or tool you followed
For General Inquiries
- 1.Your AI goals: What you want to accomplish with local AI
- 2.Current setup: What tools or models you're currently using
- 3.Budget constraints: Hardware budget if seeking recommendations
- 4.Technical level: Your experience with AI and coding
- 5.Timeline: When you need to have your solution running
- 6.Use case: Business, personal, research, or education
Pro tip: If you're following one of our tutorials, mention which step you're stuck on. If you're choosing between models, check our complete model comparison guide first - it might answer your question instantly!
Community Resources & Alternative Help Channels
Self-Help Resources
Before reaching out, check if your question is already answered in our comprehensive resource library. Many common issues have detailed solutions available.
Community Channels
Join our growing community of 10,000+ local AI enthusiasts. Get peer support, share your projects, and learn from others' experiences.
- GitHub Discussions
Technical questions and code issues
- Twitter/X Community
Quick tips and updates
- LinkedIn Group
Professional networking and enterprise solutions
Frequently Asked Questions
How quickly can I expect a response?
We guarantee a response within 24 hours for all inquiries during business days. Technical support requests typically receive replies within 12-24 hours. For urgent issues affecting production systems, we prioritize response times and aim to reply within 12 hours. Weekend messages are addressed on Monday mornings.
What AI models do you support?
We provide comprehensive support for all major open-source AI models including Llama 3.1, Mistral 7B, CodeLlama, Mixtral, and many others. Our expertise extends to model selection, installation, fine-tuning, and optimization. Check our complete model comparison guide for detailed information.
Do you offer one-on-one consultation?
Yes! We provide personalized consultation services for individuals and businesses. This includes custom AI implementation strategies, hardware recommendations, model selection guidance, and hands-on training. Consultation sessions are scheduled after initial email contact to understand your needs and goals.
Can you help with hardware selection?
Absolutely! Hardware selection is crucial for local AI success. We provide detailed recommendations based on your budget, use case, and performance requirements. Read our GPU guide for 2025 and RAM requirements analysis for initial guidance, then contact us for personalized recommendations.
Is support available for enterprise deployments?
Yes, we specialize in enterprise AI deployments. Our services include team training, multi-model deployment strategies, performance optimization at scale, privacy-compliant implementations, and ongoing support packages. Contact us to discuss your organization's specific needs and budget.
What makes your support different?
Our support is backed by real-world experience, not just theory. Founder Pattanaik Ramswarup has personally built and trained models with 77,000+ examples. We've helped 10,000+ users achieve AI independence, so we understand the practical challenges you'll face. Every recommendation comes from actual implementation experience, not speculation.
Do you provide support in languages other than English?
Currently, our primary support language is English. However, we've successfully helped users from over 50 countries, and our tutorials include clear diagrams and code examples that transcend language barriers. For non-English speakers, we recommend using translation tools for email communication, and we'll ensure our responses are clear and detailed.
Can you help me migrate from cloud AI to local AI?
Yes, this is one of our specialties! We help individuals and businesses transition from expensive cloud subscriptions (ChatGPT, Claude, etc.) to cost-effective local alternatives. Our migration services include assessing your current usage, recommending equivalent local models, setting up infrastructure, and training your team. See our cost comparison analysis to understand potential savings.
What if I'm a complete beginner?
Perfect! We excel at helping beginners get started with local AI. Start with our What is Local AI introduction, then follow our installation guide. If you get stuck, contact us with your questions. We provide step-by-step guidance and explain concepts in plain language.
Are there any free resources before I commit to paid support?
Yes! We offer extensive free resources including tutorials, blog posts, model comparisons, and troubleshooting guides. Browse our tutorial library and blog first. Most common questions are already answered there. Paid support is only needed for custom implementations or when you need personalized guidance.
Success Stories from Our Community
John D.
Software Developer
"I went from zero AI knowledge to running CodeLlama 34B locally in just 2 weeks. The support team helped me choose the right hardware and troubleshoot installation issues. Now I'm saving $200/month on AI subscriptions!"
Sarah M.
Data Scientist
"The consultation service was incredibly valuable. They helped my team transition from cloud-based AI to our own local deployment, saving our company over $50K annually. Their dataset creation guidance was particularly helpful."
Raj P.
Small Business Owner
"As a complete beginner, I was intimidated by AI. The patient support team guided me through every step. Now I'm running Mistral 7B for customer service automation. Response time was always under 24 hours, and answers were detailed and actionable."
Join 10,000+ satisfied users who have achieved AI independence with our help. From individual developers to enterprise teams, we've helped users across 50+ countries deploy local AI solutions successfully.
Privacy & Security in Support Communications
We take your privacy seriously. Just as we advocate for privacy-focused local AI, we apply the same principles to our support communications. Here's how we protect your information:
What We Protect
- Email addresses: Never shared with third parties
- Personal information: Kept strictly confidential
- Technical details: Your system specs and code remain private
- Business information: Enterprise details kept confidential
Our Privacy Practices
- Encrypted email: All communications use secure channels
- No data mining: We don't use your questions for training AI models
- Limited retention: Support conversations archived securely
- GDPR compliant: Right to deletion and data access honored
Sensitive Information Guidelines
While we maintain strict security practices, please follow these guidelines when sharing information:
- •DO NOT include passwords, API keys, or access tokens in support messages
- •DO NOT share proprietary code or trade secrets unless using secure channels we provide
- •DO redact sensitive information from screenshots and error logs
- •DO request secure file transfer options for confidential documents
For enterprise clients requiring additional security measures (NDA, secure portals, etc.), please mention this in your initial contact. We offer enhanced privacy options for organizations with strict compliance requirements.
Written by Pattanaik Ramswarup
AI Engineer & Dataset Architect | Creator of the 77,000 Training Dataset
I've personally trained over 50 AI models from scratch and spent 2,000+ hours optimizing local AI deployments. My 77K dataset project revolutionized how businesses approach AI training. Every guide on this site is based on real hands-on experience, not theory. I test everything on my own hardware before writing about it.